ISBN: | 0071364145 |
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编目源: | DLC DLC FDU |
个人名称: | Robinette, Scott. |
题名: | Emotion marketing : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand ; with Vicki Lenz. |
出版发行项: | New York : McGraw-Hill, c2001. |
载体形态: | 247 p. : ill. ; 24 cm. |
书目附注: | Includes bibliographical references (p. 233-237) and index. |